Terms and Conditions
Tariffs are set January 2013 and are subject to change without notice. No responsibility is accepted for errors and omissions contained on the Website and ensuing correspondence with respect to bookings and tariffs.
All bookings require a holding deposit of 50% of the total value of your accommodation at the time of booking. The outstanding balance is payable two weeks prior to your stay by Bank Transfer or Electronic payment. Cheques accepted by prior arrangement only. Bookings made within two weeks of requested commencement of stay require payment in full prior to confirm booking.
Your deposit, less a $100 booking fee, is refundable up to two months prior to your arrival date, three months for peak season bookings. If you cancel your booking after that time your deposit will only be refunded if a substitute booking is taken for the property on the same dates.
CHECK IN AND DEPARTURE TIMES
Check in time is from 3.00pm on the date of arrival and the premises to be vacated by 11.30am on the day of departure. Please ensure you depart on time to allow the cleaners to get through prior to the next arrival.
NUMBER OF GUESTS
The premises must be kept clean at all times and the number of occupants must not exceed the number agreed to at the time of booking.
The property is offered in a clean, first class condition. On departure it is requested that all rubbish is removed and placed at the collection depot at the start of the Tumoana Road and the property left in a tidy state. An additional charge will be incurred for removing rubbish scraps and any excess mess from the property and cleaning considered to be in excess of normal will also incur an additional charge. Acceptance of these ‘Terms and Conditions‘will authorize the property owner to deduct the costs from the credit card details provided by the guest.
Loss or damage to the key will incur an additional charge.
No pets are permitted in this property, without prior approval; and are not permitted inside at any time.
Tents are not permitted on the property.
Guests shall not create or permit any noise or nuisance, which is likely to interfere with the peaceful enjoyment of any other persons occupying other premises. Please be aware that permanent residents reside either side of the property.
Should we receive complaints to this effect you will be requested to comply with this condition. Should we receive a second complaint you will be requested to vacate the premises and no refund will be granted.
This accommodation is for residential purposes only. Functions are strictly not permitted and penalties apply.
There is to be no smoking inside the premises. Cigarette butts are not to be left on the grounds.
No responsibility is taken by the owners for Tenants personal property.
BREAKAGES OR DAMAGES
As the tenant you are responsible for all damages, breakages and loss incurred during the term of your occupancy. These must be reported and paid for – if found unreported the cost of replacement will be deducted from the credit card details provided by the guest.
The owner can make an inspection of the premises upon demand.
CIRCUMSTANCES BEYOND THE CONTROL OF OWNER
We accept bookings in good faith as the owner and as such we cannot be held responsible for circumstances beyond our control. The property is presented in good clean condition; no refunds will be given should you find the property not to your personal liking. We make every attempt to promote the property and describe the property as its presents and the owner will not be liable for any misrepresentation or misunderstandings at the time of booking.
The Owner will not be responsible for any injury suffered to a guest, or visitors of a guest unless such injury resulted from the negligence of the Owner. It is accepted by the tenant that the decks are not suitable for very small children.
ACCEPTANCE OF THE TERMS AND CONDITIONS
Payment of the holding deposit confirms acceptance of the Terms and Conditions of the booking
A brilliant experince. Very quick to respond to all correspondance, and very helpful on matters regarding the bach booking and any further questions we had. The bach was exactly as listed on the site, maybe even better